Help Centre

Your complete guide to using Market Trak for property marketing, lead management, and social media automation.

Welcome to the Market Trak Help Centre. Find guides, tutorials, and answers to get the most out of your property marketing platform.

Getting Started

Signing Up

Create your account and start your free week.

Workspace Setup

Branding, team invites, and configuration.

Navigating the App

Learn the sidebar, mobile nav, and interface.

Dashboard

Your command centre with metrics, awareness score, and quick wins.

Reports

Generate, edit, share, and track property market reports.

Social Media

Create posts, schedule to Facebook, and automate from your CRM.

AI Assistant

Your AI-powered content partner for posts, emails, and CRM queries.

Leads

Capture, manage, and nurture property leads with email campaigns.

Instant Valuations

Offer free property valuations and capture seller leads.

Facebook

Publish posts directly to your Facebook page.

CRM (Loop & Street)

Connect your CRM for property feeds and data queries.

Email Domains

Send campaigns from your own domain via Mailgun.

User Settings

Profile, notifications, and AI preferences.

Workspace Settings

Branding, team, email, and lead capture config.

Billing

Subscription plans, upgrades, and payment management.

How Credits Work

Understand credit costs, balances, resets, and purchasing additional credits.

Live Chat

Click "Get help" in the app sidebar for instant support.

Email Support

Drop us an email and we will get back to you within 24 hours.

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Last updated 1 week ago